Sunday, January 30, 2011

Seven Habits Blog #2

I really liked the idea of the Emotional Bank Account. This is a metaphor used to describe the bonds in a relationship built upon trust.  Deposits must be made into the account so that a reserve is built up for any incident that may occur.  It is a JOINT bank account that must have contributions made by the parties involved in the relationship. The trust built up in the account is built in both individuals and can be called upon whenever it is needed but keep in mind that when you make a withdrawal you must replenish what you take.  When the trust reserve is high then communication comes easily and is high effective.  But when a bad event happens causing an overdraft there are fees that might have to be paid too.  When overdrafts happen too often then the trust reserve becomes low the flexibility and communication are no longer there.  Basically working relationships require both parties contributing to the account continuously. 

SIX MAJOR DEPOSITS:
1. understanding the individual
2. attending to the little things
3. keeping commitments
4. clarifying expectations
5. showing personal integrity
6. apologizing sincerely (when you make a withdrawal)

These six deposits are the best ways to keep the emotional bank account full!

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